Question 1

What types of airport transfers do you offer?

Accepted Answer

Zip Voyage provides private, shared, and VIP airport transfers from major airports including Nairobi (JKIA), Mombasa (Moi International Airport), Zanzibar, Arusha, Kilimanjaro, Dar es Salaam (Julius Nyerere International Airport), and Lamu. Our professional drivers ensure punctual pickups and comfortable transfers to hotels, resorts, and safari lodges.

Question 2

How can I book a tour with Zip Voyage?

Accepted Answer

You can book tours online via our website by selecting your preferred destination such as Mombasa, Zanzibar, Diani, Lamu, Arusha, or Kilimanjaro and choosing the tour package that fits your schedule and interests. We offer cultural tours, beach trips, safaris, dhow cruises, and more with easy payment options and confirmation emails.

Question 3

What are the payment methods for tours and transfers?

Accepted Answer

We accept secure online payments including credit and debit cards, mobile money, bank transfers, and PayPal. For airport transfers and tours, payments can be made in advance or directly to the driver. All pricing is transparent with no hidden fees.

Question 4

Do you offer transfers for groups and large luggage?

Accepted Answer

Yes. Our fleet includes sedans, SUVs, minibuses, coaches, and luxury vans to accommodate groups of all sizes and large luggage. Whether traveling solo, with family, or in a tour group, we provide suitable vehicles for comfort and safety.

Question 5

Can I book last-minute airport transfers?

Accepted Answer

Yes. Zip Voyage offers on-demand airport transfers even without advance booking. Depending on availability, our drivers can pick you up at the airport within minutes and provide safe, reliable transport to your hotel, resort, or safari lodge.

Question 6

Are your tours guided by professionals?

Accepted Answer

Yes. All tours are led by experienced and licensed guides knowledgeable about local culture, wildlife, and attractions. We ensure a safe, informative, and enjoyable experience across destinations including Mombasa, Zanzibar, Diani, Lamu, Arusha, and Kilimanjaro.

Contact Info